terms and conditions

ANDROGEAR online store sales conditions from 01.03.2022

The owner of the online store androgear.ee (hereinafter the Online Store) is ANDROGEAR OÜ with registry code 16117951, located at Silgu 18, Tallinn, 13516.

1. Validity of the sales contract, goods and price information

1.1 These Terms and Conditions apply to the purchase of goods from the Online Store.

1.2 The Online Store has the right to unilaterally change and supplement the Terms and Conditions by publishing the new Terms and Conditions on the internet address https://androgear.ee. If the buyer placed the order before the changes to the terms came into force, the Terms and Conditions in force at the time of placing the order shall apply to the legal relationship between the buyer and the Online Store.

1.3 Information about the goods is provided in the Online Store directly next to the goods.

1.4 The prices of the products sold in the online store are indicated next to the products. A fee for the delivery of the goods is added to the price.

1.5 All prices in the Online Store are in euros. The Online Store is not liable to VAT.

1.6 It is possible to pay for purchases in the online store via bank links in the following banks: Swedbank, SEB, Luminor (Nordea, DNB), LHV and Citadele or with invoice.

1.7 The Online Store has the right to adjust prices. If the buyer submitted their order before the price changes took effect, the price that was reflected on the invoice at the time of placing the order will apply. The buyer has no right to demand compensation for the price difference.

1.8 The delivery fee depends on the location of the buyer and the method of delivery. The delivery fee will be shown to the buyer when ordering. Fee for international shipping may vary.

2. Making an order

2.1 To order the goods, you must add the desired products to the shopping cart. To place an order, fill in the required fields and select the appropriate delivery method. The amount of the fee (sales price of the goods and delivery fee) will then be displayed on the screen, which must be paid in full via a bank link or another payment solution made available in the Online Store. After paying for the goods, click the "Back to Merchant" link.

2.2 The agreement enters into force upon receipt of the amount due to the current account of the Online Store. Upon confirmation of the order, an invoice will be sent to the buyer's email address entered when making the purchase.

2.3 If the ordered goods cannot be delivered due to any reason, the buyer shall be notified as soon as possible and the money paid (incl. delivery costs) shall be refunded immediately, but not later than within 14 days of sending the notice.

3. Delivery and handover

3.1 The ordered goods will be sent to Omniva, DPD or SmartPOST parcel machines in Estonia, Latvia, Lithuania and Finland. To other countries the goods will be sent with Omniva standard package.

3.2 Upon delivery of the goods to the Omniva, DPD or SmartPOST parcel machine selected by the buyer, the delivery fee will be added to the price of the goods according to the price list of the selected parcel machine displayed in the Online Store. Delivery of the goods to the parcel machine within Estonia is free of charge for the buyer in case of purchasing 3 or more products.

3.3 Goods ordered before 14:00 on working days will be shipped within 2 working days at the latest. Goods ordered at 14:00 and later will be shipped within 3 working days at the latest. The goods reach the buyer according to the conditions of the parcel machine service provider chosen by the buyer. Omniva, DPD and SmartPOST Terms of Service.

3.4 In exceptional cases, the Online Store has the right to deliver the goods within 45 calendar days.

3.5 Due to the nature of the goods, it is not possible to return the goods. The right to return cannot be granted for products which, after opening the packaging, are not suitable for return for health or hygiene reasons and for which the Online Store cannot identify the non-opening or non-use of the goods.

3.6 If the buyer discovers when receiving the goods that the wrong or defective goods have been sent to them or the goods do not reach the buyer in good condition and in a sealed package, the buyer must immediately contact the Online Store by writing to the e-mail address info@androgear.ee or call by phone +372 59006090.

3.7 The Online Store is responsible for the goods purchased by the buyer during its transportation. From the moment of receiving the goods, the risk of damage or loss of the goods passes to the buyer.

4. Personal information

4.1 The Online Store processes the personal data entered by the buyer in the online store (incl. name, address, email address, telephone) in order to fulfil the order and deliver the goods to the buyer. The buyer gives the Online Store a clear and informed consent to the processing of their personal data. Personal data that has become known to the Online Store is entered in the customer register and is used by the sales service and to offer the goods to the buyer.

4.2 The Online Store retains the contact details and information about the purchases made by the buyer in the course of making purchases. This information will be treated as confidential and processed in accordance with the law. The personal data required to send the products to the buyer will be forwarded to the company providing the courier service.

4.3 Data communication between the Online Store and the banks and the card payment center is encrypted, which ensures the security of the buyer's personal data and bank data.

5. Liability

5.1 The Online Store shall not be liable for any damage resulting from incorrect information provided by the buyer during the execution of the order or for any other consequences, including delays in delivery, if this is due to circumstances beyond the Online Store's control.

5.2 The Online Store is not liable for damages caused by improper use of the ordered goods.

5.3 Disputes between the Online Store and the buyer shall be resolved by negotiations between the parties. If no agreement is reached, the buyer has the right to turn to the Consumer Disputes Committee. In addition, the European Union's electronic environment, the ODR platform, is open to all buyers to resolve complaints about e-merchants.